Unit 27B, Osprey Court,
Hawkfield Business Park,
Impact IT Solutions held an exhibition at the Business Show Swindon. We demonstrated our top of the range IP CCTV solutions.Impact IT new offices
Impact IT Solutions have now moved into a new and bigger premises due to company expansion.
Our computer systems are an integral part of our business and it’s crucial that we have a 100% reliable support & maintenance partner. Impact IT Solutions UK Ltd ...Accolade Corporate Events Ltd
IT support was always something that was a great source of frustration for our company, we’d pay a lot of money and get very little in return, ...
Following an in depth tender process involving various providers and proposals, Liaison Technology Ltd awarded IMPACT IT a 3-year contract to become our support desk and vendor manager. As our Vendor Manager, IMPACT are responsible for managing and supporting the entire IT operations across the business which includes looking after 3 offices in Worcester, London and Derby and all our remote workers, in total over 200 staff and 60 servers (physical and virtual). In addition to the server and desktop support, they are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.
IMPACT manage our entire server estate which is currently located in two third party providers Nasstar and Azure. They also supply, install and support all desktops, laptops and mobile equipment. We work closely with the IMPACT software development team to create bespoke software and web applications to further enhance our business and operations. We have completed the first year of our three year contract and whilst there have of course been challenges on both sides, we have worked together to overcome these and continue to improve how we work together for mutual benefit. This remains a sound and effective operating model for us and I am pleased that the support we get from the IMPACT team continues to be fast, efficient and effective. I look forward to working closely with them over the remaining two years of the contract and fully expect to be extending this.
Mathhew Willman | General Manager