Unit 27B, Osprey Court,
Hawkfield Business Park,
Due to Mec-Servs continued growth our incumbent IT supplier could no longer cope with the IT demands placed upon our business with the driving force being the need for our field staff to access our systems remotely. We looked around for an established IT company with a good reputation to help us and selected Impact IT who have more than lived up to their name by creating a huge Impact on our business. Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. As a result of Impact’s involvement we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need. We would highly recommend Impact IT to anyone who needs an IT company they can trust.
Our IT support is of huge importance to us to enable us to effectively do our jobs and manage the business. Impact IT not only provides a first class service but fully understands our set up and needs in fact they are considered to be additional staff members within our company and we rely on them totally for the smooth running of all our IT issues. Their work ethic is second to none and they consistently give us a high level of service, nothing is too much trouble for them and I would certainly have no hesitation in recommending them to any one for the support of any companies IT needs. I am more than happy for Impact to issue my E mail address to any company that may need a reference for reassurance of the service they provide.
Mrs Linda Dempsey
Finance and HR Manager
Deroma UK Ltd.
IT support was always something that was a great source of frustration for our company, we’d pay a lot of money and get very little in return, causing disruption in our office and costing us money in lost output. When we decided to choose Impact as our supplier of IT support, we did so with scepticism, however this was soon blown away as they delivered and continue to deliver a high level support package. With engineers who actually know your set up and who care, it’s always easy to speak to someone knowledgeable. Their professionalism in diagnosing the problem and fixing it in a timely fashion ensures that the situation doesn’t become stressful. I would wholeheartedly recommend Impact IT to anyone who needs the security of knowing help is always on hand.