Please download our remote client below for your relevant operating system. Once you download and run the application you will be presented with an ID number so we can connect to your machine.

All you need to do then is let us know what this number is so that we can securely connect to your system and fix your problem there and then.

Remote Steps
Remote Step #1
Remote Step #2
Remote Step #3

Coronavirus Pandemic

In response to the ongoing COVID-19 pandemic, Impact are a responsible employer and continue to follow Government guidelines and have implement all suggested HSE England recommendations for the workplace.  It is of paramount importance to us that we can continue to operate as normal, providing the same level of service to our customers whilst protecting the welfare of our staff.